How To Prepare Your Computer For Reuse, Recycling, Or Donation

ttt-logoWe all need to take responsibility for disposing of our old computers properly. Instead of throwing out old electronics, please consider reusing, donating, or recycling them.

Old computers can have a lot of life left, especially if the hardware is good. However, if the computer can’t run current antivirus or software updates, it’s not suitable for reuse. Many people assume that if they never connect the computer to a network, it will never become infected. But I have seen plenty of “offline” computers that became infected anyway. One quick little login or infected flash drive and it’s all over. Don’t say it won’t happen because it certainly can.

Today’s viruses are so aggressive, it’s not worth the risk to use old computers that can’t be adequately protected. See my Tech Tips article on ransomware to learn more about the increased risks posed by modern viruses.

Before donating your computer, either wipe the drive or reset it to factory defaults following the instructions on your manufacturer’s website. Microsoft and Apple have advice on how to prepare your computer for donation.

Although recycling is far better than throwing your computer in the garbage, the e-waste recycling industry itself has its downsides (see these articles by National Geographic here and here for examples). When recycling your equipment, ask the recycler for more information about where and how they recycle.

Check your local city, village, or county for information on local electronics recycling events. Some manufacturers and resellers also accept old computers for recycling.

Thanks for doing your part to help minimize the problem of electronics waste!

Quick Internet Safety Tips For Kids, Parents, And Teachers

ttt-logoTalking with your child about Internet safety can seem overwhelming, but there are some excellent resources available to help. Here are some of the tools I use when teaching kids, parents, and schools about online safety.

Basic Internet Safety

For Kids (up to age 12)

For Tweens And Teens (ages 12-18)

For Parents

For Teachers And Educators

 

Clean Up Your Computer With These Utilities

ttt-logoEvery computer needs a tune-up now and then. Unfortunately computer viruses often disguise themselves as cleaning programs and other utilities. You think you’re downloading a legitimate program, but you end up infecting your computer instead.

Here are some of my favorite bona fide utilities to help you keep your computer in top condition. I’ve included the full address for each product as a reminder that links, even on a benevolent site like this one, can be hijacked by hackers in order to lead you to malware-infected sites. Always visit the manufacturer’s site or app store directly to download programs, and remember that you use these utilities at your own risk.

Also make sure you are running a reliable antivirus program, that you have current updates for your system installed, and that you have a recent backup. See each utility’s site for more information and support.

Useful Utilities For Windows

  • CCleaner from Piriform
    https://www.piriform.com/ccleaner/download
    This program offers an easy way to clean out temporary files and other cached data. It also has options for optimizing your computer.
  • Malwarebytes
    https://www.malwarebytes.com/
    One of the top products for virus and malware removal. Your regular antivirus program offers routine protection, but Malwarebytes can help you remove the sneakies that manage to infiltrate those defenses.
  • Personal Software Inspector from Flexera Software (formerly Secunia)
    http://www.flexerasoftware.com/enterprise/products/software-vulnerability-management/personal-software-inspector/
    If you’ve been looking for a convenient way to make sure all of your Windows programs are up to date, look no further. PSI scans your system and lets you know which programs need updates or are obsolete. No more wondering if you have the latest versions!

Useful Utilities For Mac

  • El Capitan Cache Cleaner from Northern Softworks
    http://www.northernsoftworks.com/elcapitancachecleaner.html
    This little gem lets Mac users clear out caches and other miscellaneous junk. You can also use it to repair permissions, which can help to mitigate problems, as well as run other optimization routines. Despite the name it also works with previous versions of Mac OS.
  • Apple Diagnostics (Apple Hardware Test) from Apple
    https://support.apple.com/en-us/HT202731
    This hardware testing program is built into your Mac. Restart your Mac, then hold down the D key until the Apple Diagnostics window appears.
  • Disk Utility from Apple
    https://support.apple.com/en-us/HT201639
    This is another built-in tool that helps you diagnose and repair hard drive problems. You’ll find it in the Utilities folder in the Applications folder on your Macintosh HD.

 

How To Protect Your Mobile Devices From Malware

ttt-logoMobile malware is on the rise, but few people maintain the same precautions on their tablets and phones that they do on their computers. Here’s what you need to do to stay protected.

Mobile devices need antivirus software just like any other computer, but watch for malware masquerading as antivirus. In general the same security rules we use for computers also apply to phones and tablets:

  • Use the latest version of your device’s software
  • Install all software updates
  • Back up your data
  • Install only well-known apps from known developers
  • Be wary of malware disguised as legitimate apps
  • When in doubt, don’t click

It’s a good idea to configure a passcode for your mobile device. You should also enable any “Find My Device” features your phone or tablet may have. You can configure most devices to erase any data after a certain number of incorrect login attempts, which will keep your information safe should your device become lost or stolen.

Remember that some threats are universal. A fake website that attempts to harvest your username and password can affect you whether you are viewing it on Windows, Mac, or any mobile device. You also need to use strong, secure passwords that are unique for every site, and enable two-factor authentication where possible.

Here are links to antivirus for mobile devices and more.

iOS Antivirus (iPad / iPhone)

iOS Security Tips (iPad / iPhone)

Android Antivirus

Android Security Tips

Tech Tips Articles

How To Create Strong Passwords (2016 Edition)

How To Configure Security Settings For Windows, Mac, iOS, and Android

How To Back Up Your Computer (For Windows And Mac)

backuprestoreWhen was the last time you backed up your computer? If you have automatic backups set, do you check them on a regular basis? Have you ever tested your backups by trying to restore some of your files?

It’s not enough to set your backups and forget them. You would not believe the number of times I’ve encountered backups that were “definitely” good, only to discover they were blank or missing or had never run in the first place. Don’t wait for an emergency to find out your backups don’t work!

I recommend that you make extra backup copies to keep in a secure offsite location. If you use a cloud-based backup, you should also keep a current local copy of your data in case of emergencies. The following resources will help you configure and maintain your backups.

Get computer help straight to your inbox! Sign up to receive Tech Tips by email, and follow Tech Tips on Facebook for more tech support advice for Windows and Mac.

Security Basics For Mac Users

appleIf you’re not protecting your Mac from Internet threats, your computer can easily be overcome by viruses and malware. But running antivirus isn’t enough. Mac users also need to be just as aware of scams, fake apps, and other Internet dangers as their Windows counterparts. Here are some resources to get you started.

If you’d like to know more about Mac security, stay tuned to Tech Tips via Facebook, Twitter, and RSS, or subscribe by email.

Mac Antivirus Programs

Mac Security Help

Tech Tips – Recommended Advice For Mac Users

How To Configure Security Settings For Windows, Mac, iOS, and Android

androidWhen was the last time you checked the security preferences on your computer, tablet, or smart phone? Unfortunately, the default security settings for most devices are woefully inadequate, leaving you vulnerable to viruses, malware, and hacking attempts. Here’s more information on how to configure the security and privacy settings for Windows, Mac, iOS (iPhone and iPad), and Android.

(Related article: Don’t Trust The Default Security Settings by Triona Guidry, The Northwest Herald)

Windows 7

Windows 8

Windows 10

Mac (Yosemite aka Mac OS X 10.10)

iOS (iPhone, iPad)

Android

Don’t forget to follow Tech Tips on Facebook and @trionaguidry on Twitter for more computer help for PC and Mac.

How To Protect Your Web Browser

browserYour Web browser lets you access Internet sites, but it can also be a gateway for viruses, malware, and more. Here’s how to keep your browser protected and secure.

(Don’t miss my latest article for The Northwest Herald – Protect Your Window To The Internet by Triona Guidry)

Remember that it’s vital to keep your browser up to date. If you can’t run an updated browser, you may need to consider an alternate browser or even a computer upgrade. Old computers running outdated browsers are holy grails to hackers and virus-writers because they’re so easy to infect. The US-CERT web site has detailed information about how and why you need to protect your Web browser.

Your computer’s default Web browser is Internet Explorer for Windows, and Safari for Mac. Here’s some information about how to secure them. Bear in mind that software manufacturers don’t provide security updates for outdated versions of their browsers, which may be why you don’t see yours here.

Internet Explorer (Microsoft)

Safari (Apple)

Alternate browsers include Mozilla Firefox, Google Chrome, and Opera, among others.

Do you have questions about securing your Web browser? Ask in the comments, and don’t forget to follow Tech Tips on Facebook and @trionaguidry on Twitter.

How To Secure Your Web Browser

Did you know that most viruses sneak onto your computer through your Web browser? Here’s how you can secure your Internet surfing experience.

First, some basic safety tips. You’ll want to look through these before you proceed.

Then, take a look at your Web browser(s) with the following advice in mind.

Related Article: Eight Tips For Safer Web Browser Searching by Triona Guidry (The Northwest Herald)

How To Clear Your Web Browser’s Cache

How To Activate Your Web Browser’s Privacy Controls

Do you have questions about securing your Web browser? Ask in the comments, and don’t forget to subscribe to Tech Tips by email and follow on Facebook. You can also follow @trionaguidry on Twitter.

 

A Parent’s Guide To Protecting Your Kids Online

kidsIt’s hard to protect kids online, because parents and educators often have a hard time finding resources that can help them understand the latest risks and recommendations. I’ve gathered a variety of information in one place so you can learn about antivirus, parental controls, and protecting your kids while using mobile devices and video games.

Kids’ computers are among the most vulnerable to security threats. That’s not to say your kids are doing anything wrong. On the contrary, they’re the victims. Not only do virus-writers like to booby-trap kids with malicious web sites, they also like to infiltrate legitimate ones. Kids are also at much at risk of identity theft as any Internet user. More so, because cyberbullying has become such a deadly and devastating menace.

These are resources every parent needs to know about how computer viruses and Internet threats work. If you have questions, please feel free to comment. You can also subscribe to Tech Tips by email and follow on Facebook. You can also follow @trionaguidry on Twitter.

Antivirus And Security

Mobile Devices

Video Games

Cyberbullying And Harassment