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How Much Of Your Data Is In The Cloud?

November 16th, 2011 No comments

When we talk about “the cloud,” we simply mean the Internet. It’s a new name for something we’ve been doing for a long time: using the Internet to store and exchange data. Cloud computing, however, takes this concept to a new level. Pair that with the prevalence of Internet threats and you really have to start taking a look at where your data is going.

Increased use of mobile devices only makes matters worse. Vendors are embracing the cloud as a simple way to synchronize between devices of differing manufacturers and models. What is easier for them is not necessarily better for you. I’ll use Apple’s iCloud as an example, although the problem is industry-wide.

Until now, the way to sync a mobile device to a computer was to connect the two with a cord – in the old days it was a serial cable, now it’s traditionally USB. Connect the cable, run your software, and you’re synced. But there are drawbacks to this method, especially when you have to sync more than one device, and it’s not always an intuitive process.

Enter iCloud, which promises to let you sync all your iDevices with ease. Apple’s web site proudly states, in classic Steve Jobs style:

“iCloud stores your music, photos, documents, and more and wirelessly pushes them to all your devices. Automatic, effortless, and seamless — it just works.”

Yes, but what does that mean, exactly?

Where once your data went through a simple cable from your mobile device to your computer, now it traverses miles of network and resides in one or more data centers. Syncing one contact between two devices sitting less than an inch from each other now involves millions of dollars in IT infrastructure. Creepy, when you think about it, and not very environmentally friendly either.

Consumers seem willing to make the trade-off, if mobile and cloud revenues are any indication. To be honest, I don’t think most people think about it. This complacency can easily lead to increased security risks. Imagine the stuff on your phone: contacts, calendars, all sorts of information you’d never trust to a complete stranger. But that’s exactly what you’re doing when you using cloud services to sync. New services like iCloud let you sync even more information. Pretty soon everything you do on an electronic device will be on the Internet.

Or has that already happened? I described my recent experience evaluating iPad RSS apps and my realization that the only decent products, not to mention all the award-winners, required the use of Google Reader. This means that you have to put all your feeds – the blogs and web sites you subscribe to – on the Internet. Never mind the free speech issues and Big Brother implications that the government could watch and/or censor what you’re reading, what if I don’t want to put my feeds in the cloud? They only need to reside in two places: my computer and my iPad.

But the apps with the features I wanted required Reader, so I held my nose and accepted the inevitable. That is becoming the only option if you want the functionality these products promise. A few – a very few – vendors include options that allow you the same functionality without using the cloud, but the process often feels like a kludge. They don’t want you to do it that way. They want you where it’s easy (and cheap) for them to deal with you and your data.

I’m in IT, so I’ve got computer security on the brain. The average person doesn’t and that concerns me. For most people technology is a black box that they hope, as Jobs said, “just works.” The cloud makes that easier, but at what cost? I think it’s important that we think about the implications of technology before diving headlong into its use.

 

Mobile Security Is A Growing Threat

November 11th, 2011 No comments

In today’s Northwest Herald I talk about how mobile security is a growing threat to businesses and consumers alike. Here are additional resources that can help.

First, the basics: recommendations on security software. These are all reliable vendors in the security arena and have mobile products available for a variety of platforms.

Next, I wanted to expand on what I said about using mobile technology to keep up with the latest threats. One of the best ways to do this is to subscribe to technology-related RSS feeds. I’ve talked about RSS before. It’s like getting regular headlines automatically updated to your computer or mobile device. There are a wide variety of RSS apps, but you’ll find most of them will require you to use either Google Reader or their own cloud-based technology to sync your feeds. And speaking of feeds, here are some to try.

One last piece of advice. Go into the settings of your mobile device and turn off any sharing that you’re not using. Periodically monitor your privacy settings on mobile devices and online sites, because they won’t necessarily stay the way you set them (thanks a lot, Facebook).

 

Mistake Or Moxie? Apple’s iPhone 5 Is The iPhone 4S

October 5th, 2011 No comments

Yesterday’s big Apple event fizzled with the news that the much-rumored iPhone 5 is actually the iPhone 4S. I was interviewed by the Northwest Herald about whether this was a mistake for Apple.

“I think there was a lot of expectation – anybody’s in a difficult situation to follow Steve – but I think it was pretty lackluster,” said Triona Guidry, a freelance technology writer and owner of Guidry Consulting in Cary. “In my head, I was trying to compare it to the season finale of a TV series* – every season finale has to be bigger and bigger until it gets to the point that you can’t do it anymore.”

“For whatever reason, they decided not to do an iPhone 5, and the initial reaction is that’s a big mistake,” Guidry said. “As one person said, they could have quite easily put it in a different shiny case, and none of us would be the wiser. But that’s not what they decided to do.”

What struck me most about Apple’s unannouncement was how bummed everyone was. It’s hard for Apple to keep topping last year’s Biggest Event Ever, but you can’t alienate the masses, either. By failing to deliver (or to manage expectations ahead of time) Apple has lost ground. With no boost from iPhone 5 sales it may be a bitter holiday season, especially with the Amazon Kindle Fire on the iPad’s heels.

If, at their next event, Apple can pull off something so crazy-stupid-awesome we all forget about what happened yesterday, they might regain some of the ground they’ve lost. But I don’t think this is necessarily indicative of Apple without Steve Jobs. As I said to the Northwest Herald:

“The question is why they would do it that way, especially with so much expectation on this,” she said. “But then again, Apple’s smart. Maybe there’s something behind the scenes going on that we don’t know about. That’s the only thing that’s going to turn this around for them.”

Apple does make mistakes** but I’ve learned not to underestimate them. For all we know they did this simply so they can sit back and chuckle while the rumor mill REALLY goes into overdrive.

 

* Like whether a second Big Bang tops a bomb that will destroy all of reality. I won’t even get into what happened this season.

** Let’s hear it for the Newton, the Lisa, the Mac IIvx, and all of Apple’s less-beloved products.

 

Will The Cloud Kill Traditional Computers?

May 16th, 2011 No comments

eWeek recently shared the ten reasons they feel Microsoft must start thinking beyond Windows and Office, and one of the most important is cloud computing. With the success of services like Google Docs and the proliferation of smartphones and tablets, the relevance of traditional computer seems to be fading. Or is it?

In cloud computing, all programs and files reside “in the cloud,” or on the Internet. This means you don’t have to spend as much in hardware, because you don’t need the processing power of a traditional computer. The same data can be accessed from any device that can surf the Web. Even if, say, your smartphone dies, you can still reach your files with another device like an iPad or a netbook.

But there are disadvantages to cloud computing, as I mentioned in a previous Tech Tips article. You don’t know where your files live nor whether they’re secure, and if your Internet or cloud computing service goes down, you’re out of luck. Users of Microsoft’s Office Live discovered this to their dismay recently, when the service went down on two occasions (here and here). As I said before, I personally don’t want to lose access to basic word processing just because some server happens to fail.

For the moment, we’re seeing a mix of both approaches. Most small businesses are continuing to use traditional approaches while exploring new technologies, and I predict that’s going to continue for a while. We’re not quite at the point where people are willing to commit their computing world to the cloud, but we’d better get ready because our world is becoming more mobile, more social, and less private than ever before.

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Increasing Threats To Smartphone Security

April 16th, 2011 No comments

Last month thousands of Droid smartphone users discovered they’d gotten an information-stealing virus alongside programs from the official Droid Market. This generated speculation in the IT world: Just how safe are our smartphones? Gone are the days when a phone was just a phone. Today your phone has valuable information on it and precious little protection.

Antivirus for smartphones is where antivirus for personal computers was back in the mid-1990s: most offerings are rudimentary and most people don’t worry about it. I predict mobile security is going to become more and more of a headache for small businesses and consumers.

What can you do? If you think your phone may be infected, the surest way to deal with it is to wipe your phone and restore from backup. But viruses are very fast at swiping your information and sending it who knows where, so the damage may have already been done.

It’s better to secure your phone so it’s harder for viruses to get in. Follow manufacturer’s instructions to lock down your phone’s security. Firms like Symantec, Kaspersky and Eset have smartphone security programs available. You should also make sure you are running the latest version of your phone’s software.

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2010 Holiday Computer Gift Guide

December 15th, 2010 No comments

Every year I share some fun and innovative computer gift ideas. Try some of these for the special people on your list.

  1. Apple iPad
    The iPad is one of this year’s top tech gifts, and it’s more than just a gimmick. The iPad is changing the way we use computers. With the power of the Internet plus the wide variety of apps available at the App Store, there’s very little you can’t do with an iPad.
  2. Speck Cases for iPads, iPhones, and Laptops
    Of course, once you get that iPad you’ll want to protect it. Speck makes great cases for iPads as well as for iPhones and both PC and Mac laptops.
  3. Adobe Photoshop Elements 9.0
    This software program for Windows and Mac lets you edit and organize your photos.
  4. Sid Meier’s Civilization V
    This turn-based strategy game for Windows and Mac is highly addictive (just ask my husband).
  5. USB Fridge
    Need a cold drink in a hurry? The USB Fridge plugs into your computer’s USB port and promises to chill a can of your favorite drink in minutes.

Happy Holidays to all of you!

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Smart Phone Security

March 15th, 2010 No comments

Smart PhoneWe’re all familiar with computer security, but when was the last time you thought about security for your smart phone? With the amount of confidential data carried on these devices, security is something to consider.

Viruses can and do propagate via smart phones, although the effect is mitigated because viruses usually can’t travel between different types of phones. Even so, you might want to consider antivirus software for your phone.

Physical security is another concern. You should use your phone’s options to set passwords to protect your data. Some phones come with encryption features. It goes without saying that you should always have a backup of any data on your phone in case it is lost, stolen or broken.

Other ways you can protect your phone include turning off Bluetooth and/or WiFi when you’re not using them, to prevent unauthorized access. Bear in mind that using a unsecured public WiFi hotspot from your phone is just as risky as doing so from your computer.

Most phones allow you to clear memory and cache of potentially sensitive data. Some also have a setting that will erase all data after a specified number of incorrect password attempts. While no security measures are perfect, these tips will help you reduce the risks.

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